The current range of smart drives AM/R-Sm includes five models ranging from 6 to 30 Nm with built-in radio, electronic limit switch system, and a special proprietary connector for the Zigbee ZB-Sm module. The NHK mechanism is not available in smart drives.

To combine several roller shutters into a single group, go to the «Scene» tab in the ALUTECH Smart application and select «Tap-to-Run». Then tap on the «Create Scenario» button and select «Tap-to-Run». Then in the «Then» field add the required device and its action (open/close/set a specific position). Add each device one by one. After adding the necessary devices and assigning their actions, tap on the «Save» button. The instant scenario has been created.

If you have an ALUTECH Scenario Switch, the above scenario can be linked to it for ease of use. To do this, go to the «Scene» tab, select «Automation», tap on «Create Scenario» or the «+» button and select «When device status changes». From the list, select the Scene Switch and the required button, and specify the required number of presses. In the «Then» field, select «Select Smart» — Select «Tap-to-Run» — and specify the Instant scenario created above. Click «Next» and «Save». Done!

By following these steps, you will be able to control the group of devices by tapping the corresponding icon in the application or by pressing the corresponding button on the Scenario Switch.

Yes, it is possible, provided that a Zigbee ZB-Sm module is connected to the drive.

The ALUTECH Smart application offers three user roles with different levels of access to functionality:

• Homeowner: This role has access to all functions and has the highest priority. They can assign administrators. There can be only one homeowner for a home.
• Administrator: Administrators have almost the same functionality as the homeowner. They can manage devices, add new devices, create and configure scenarios, manage rooms in the house, invite new users. However, they cannot manage other administrators (invite/remove/assign roles).
• Common member: This role has basic functionality and can only control configured devices and functions.

Yes, it is possible. In the «Home Management» section, the homeowner needs to select the required home. In the «Home Settings» section, there is an option to «Change Homeowner.» By clicking on it, the current homeowner can transfer their rights to another participant without the need to reconfigure the system. This option is only available to the homeowner. Administrators and standard members cannot change the homeowner.

The one that will be processed first by the system will be triggered. The order of creation or the order of scenarios in the list does not affect this.

When setting up a new router, name the Wi-Fi network the same as it was on the previous device and set the same password. The hub will then automatically connect to the previously known network, and all devices, automation, and instant scenarios will function as before.

If you configured and added devices to your smart home using a third-party Wi-Fi network (for example, during installation), then to transfer all devices to your Wi-Fi network, you need to press and hold the reset key on the HW-Sm hub for 10 seconds until both indicators on the hub turn off. After this, the hub will reboot and enter the pairing mode for adding it to the application. Once the hub is added to the application, all previously added devices will be automatically displayed in the application (no need to add each Zigbee device individually again), provided that the home to which the hub is added remains the same and not created anew.

There is also an option to add an alternative network in the hub settings to which it will connect when the main Wi-Fi network is not available. To set up an alternative network:

1. Go to the hub page.
2. Click on the Edit icon in the upper right corner.
3. Select «Device Network».
4. Choose «Alternate Network».
5. Press the «Add» button.

In the pop-up window, enter the correct network name (observing case sensitivity) and its password. After filling in the fields, click «Confirm,» and then «Done!» in the upper right corner.

The system does not require any specific settings. The main requirement for the smart home system to work properly is to have a Wi-Fi network operating in the 2.4 GHz range (5 GHz is not supported) and no configured firewalls in the router.

Note: when setting up the Wi-Fi network, it is NOT recommended to enable the mesh network (seamless network) feature, as it may cause difficulties when adding a Wi-Fi operated smart device to the application.

To register in the ALUTECH Smart application, follow these steps:

1. Install and launch the application.
2. Read and accept the User Agreement and Privacy Policy.
3. In the pop-up window, tap on the «Sign Up» button.
4. Enter your country of residence, valid email address, and check the box to agree to the User Agreement and Privacy Policy.
5. Tap on the «Get Verification code» button. The code will be sent to the email address provided earlier.
6. Enter the received confirmation code in the corresponding field.
7. Set a password that will be used to access the application and confirm it. Registration is completed.

There is also an option to register in the application using Google or Apple accounts. To do this, tap on the «Sign Up» button on the application screen and in the pop-up window check the box to agree to the User Agreement and Privacy Policy. Then select the account through which you want to register:

For Google: tap on the Google icon, select an account from the pop-up window or enter the account information, and grant the requested permissions. Done!
Please note: the Google account login and password will be identical to the login and password for the application account.

For Apple: tap on the Apple icon, select an account from the pop-up window, check the box «Show email address» and grant the requested permissions. Done!
Please note: the login and password for the Apple account will be identical to the login and password for the application account.